Low-Income Telephone Assistance

Lifeline Program

Telephone service is considered a necessity for daily modern life, yet the cost of maintaining such service may be prohibitively expensive for low-income consumers. Under Congressional mandate, the Federal Communication Commission’s (FCC) Federal Universal Service Fund includes Low-Income Program discounts on telephone services to qualifying consumers. Our Cooperative participates in this telephone discount program.

Applying for Benefits

Applicants need to certify their eligibility to receive the program’s benefits by proving participation in any of the following programs:

  • Wisconsin Works – (W2)
  • Food Stamps/SNAP
  • Badger Care
  • Medical Assistance (MA), Medicaid
  • Supplemental Security Income (SSI)
  • Low Income Energy Assistance Program (LIEAP)
  • Wisconsin Homestead Tax Credit
  • National School Lunch Program (Free Lunch Program)
  • Federal Public Housing Assistance or Section 8
  • Income at or below 135% of Federal Poverty Level

Applicants simply complete an Information Release Authorization Form which is available in the business office. We then verify all applications with the necessary government office: Wisconsin Department of Health and Family Services, Department of Workforce Development and the Department of Revenue. Once verified, we will apply the program’s monthly discount rate on a single telephone line service (one per household) for that customer.

Visit the USAC Lifeline Link Website

Call RGTC for phone solutions: (608) 537-2461

Order Phone Services